Tops Industry Group has a professional team for consulting before the sales. Tops Industry will ask the customer to fill in a Questionnaire to get a general condition and requirement of the customer. And design a special plant as per the customer’s demand. There aren’t any exactly same plants betTops Industryen any customers, because all equipment is specially tailored as per the buyer’s region, marketing, and country regulations.

Tops Industry assists customers throughout the equipment installation process. They provide a workflow chart and inform customers about production requirements. After receiving payment, they establish a production schedule and provide progress updates. Customers can inspect and test the machines at the factory before delivery.

Tops Industry offers comprehensive support for machine installation, commissioning, and training at the customer's factory. They provide free technology guidance and consulting for the machine's entire lifespan and offer spare parts at cost. Additionally, Tops can help customers find buyers for their end products and provide ongoing technical assistance with a dedicated team available for site visits and repairs.

Tops Industry prioritizes the efficient and reliable operation of your equipment for your success. We provide extensive training and guidance on equipment operation, operations consultation, and market insights. Our specialized training includes on-site consultations, facility operations reviews, training at our headquarters, remote technical assistance, and professional seminars/webinars.

Tops Industry prioritizes the efficient and reliable operation of your equipment for your success. We provide extensive training and guidance on equipment operation, operations consultation, and market insights. Our specialized training includes on-site consultations, facility operations reviews, training at our headquarters, remote technical assistance, and professional seminars/webinars.

Our warranty ensures that all equipment is free of defects upon delivery, backed by a 12-month guarantee for Dura Shred items. However, improper use nullifies this warranty, and any unauthorized repairs must be approved by us. We do not assume liability for damages resulting from safety negligence during operation. While design modifications may occur without prior notice, defective items are promptly repaired if reported within the warranty period. Please note that labor costs for repairs are not covered, and any extended warranties are the responsibility of the buyer.